BISTEL Electronics is authorized distributor for astTECS Unified Communication products in UAE. astTECS offers IPPBX, Call Center Solutions, Voice Logger, CRM, Audio/Video conference platform. *astTECS call center solution provides the most advanced features that can be easily customized to suite any business requirements. We use Open Source Technology AsteriskTM which is considered as future of telephony. *astTECS delivers highly competitive technology at a reasonable cost and backed by its 24/7 global support center. *astTECS call center solutions are trusted by major brands across 36 countries today.
In an ever changing and fast moving global environment, integrated systems that boast a wide array of applications are best suited to meet the exact demands of customers. Unified and comprehensive systems are the order of the day and every aspect of business from communication to management is based on such models. In earlier days, PABX (Private automated branch exchange) systems were used in businesses for call handling and routing and they served as the main communication systems along with other independent systems. With the growth in technology, the need to have unified communication solutions grew and they are a reality today. Unified Communication Systems help in seamless communication across integrated devices that include instant messaging, IP telephony, data sharing, web casts, conferencing capabilities and speech recognition. The system needn’t be a single component; it is mostly an integration of a variety of top notch and latest systems that enable seamless communication.